Refund policy

Refund: Applicable if requested before your order is dispatched. Also applicable for faulty or defective items. 

In order to process a return, you'll need to present a valid proof of purchase along with the products.

Please send us an email at perthskin.ko@gmail.com with the details.

we require the following information:

  • Order Number
  • Date of Purchase
  • Item(s) for Return
  • Reason for Return
  • Photos to Identify Defects (Only applicable if the item is faulty/damaged)

Please be aware that we do not offer exchanges for change of mind due to hygienic considerations.